1.Q: May I have a free sample?
A: Yes, we can send you similar samples for checking our quality,no sample charge, but the freight cost will be at your side.
2.Q: Have your keychain 100% assembled well in stock?
A: No,all keychain will be newly produced according to your orders including your samples.
3.Q: Would you accept sample order?
A: Yes, we can do sample for you for checking our quality,we need you pay mould charge for your own design sample.
4.Q: Could you make the new design?
A: No problem,when you send us clear JPG/PDF/CDR/AI files & detail requests by mails,our designer will make the artworks for your reference.
5.Q: If our first order quantity is lower than your MOQ, is it OK?
A: Don't worry,small quantity is also within our consideration,pls let us know your final purchasing quantity and total designs.
6.Q: I don’t have any forwarder or agent in China, can you help me to arrange the shipment?
A: No problem,we can offer you competitive sea freight & first-class shipping service.We can accept FOB,CFR,CIF,Door to Door shipment.
7.Q: May I know your after-sale service?
A: Sure, we are having very professional workmates to service our customers, once the quality have problems,we always take it seriously and pay great attention to handle any problems with our customers, and try our best to solve the problem,and no worries happened.
